AntsHum Refund Policy
STANDARD REFUND TERMS
This Policy is provided in the English language. To the extent any translation is provided to you, it is provided for convenience purposes only, and in the event of any conflict between the English and translated version, the English version will control and prevail.
If the project is in progress and then cancelled, the funds paid up until that time are Non-refundable.
- Refund Policy for Advance (Partial) Payments
If you paid only an advance payment of 50% of the total value for any service that is rendered on https://antshum.com after booking domain, hosting & showing the basic design to customers and such advances are non-refundable.
Exception for Advance (Partial) Payments
The 50% deposit of advance paid is only refundable, if we have not booked the domain, hosted & put the basic design, within 72 hours of the order being placed for all plans.
- Refund Policy for Second (Full) Payment
AntsHum only collects the rest (balance) 50% of the second payment post successful completion of work and such payments are non-refundable.
- Digital Marketing (SEO) Services Refund Policy
You can cancel Digital Marketing (SEO) Services at any time and we will not bill you for future months except 1 upcoming month. However, you will not be refunded the cost of the 1 (one) upcoming month, present, or past months since the service has already been planned/ prepared or performed. If you cancel SEO Services and request a refund within 48 hours of initially purchasing or renewing, you can receive a full refund for that month of service. After 48 hours, however, you are responsible for paying for that month, but will not be billed for a future month.
- Mode of Refund
Refunds on AntsHum are based on the mode of payment used to place the order initially. Below are the refund modes initiated by us for various payment options.
Credit Card/ Debit Card/ Internet Banking
If a Credit card, Debit card, or Internet banking was used as the mode of payment while placing the order, the amount paid will be refunded/ will be credited back to the respective credit/debit card/internet banking account provided at the time of placing the order. We initiate a refund within a maximum of 5 working days. However, it may take up to 7-10 working days for the respective banks to process the refund and reflect in your credit/debit card statement or internet banking account. Please get in touch with your bank directly in case of any delays after the confirmation of the refund by AntsHum.
- Refund Time Frame
|Mode of Payment||Refund Mode||Refund Time, up to|
(From the date of cancellation of the order)
|Credit Card||Credit Card||5 working days|
|Net Banking||Net Banking||5 working days|
|Debit Card||Debit Card||5 working days|
For any queries related to refund policy, you can Contact Us